Privacy Policy
Your privacy is important to us. We want you to feel comfortable using ILLINOIS
PUBLIC TRANSPORTATION ASSOCIATION services. Because we gather certain types
of information about the users of ILLINOIS PUBLIC TRANSPORTATION ASSOCIATION’S
services, we feel you should fully understand what information we gather
and how we use that information. ILLINOIS PUBLIC TRANSPORTATION ASSOCIATION
employees are required to familiarize themselves with this privacy policy
as a condition of their employment, and any employee violating the policy
is subject to disciplinary action.
What Information Does ILLINOIS PUBLIC TRANSPORTATION ASSOCIATION Gather?
When you register for a ILLINOIS PUBLIC TRANSPORTATION ASSOCIATION account,
ILLINOIS PUBLIC TRANSPORTATION ASSOCIATION obtains contact information,
such as your name, address, and phone number, as well as payment information,
such as your credit card number. When you use ILLINOIS PUBLIC TRANSPORTATION
ASSOCIATION’S service, our systems record information about your session,
such as the dates and times of use, and the specific Internet address assigned
to you. ILLINOIS PUBLIC TRANSPORTATION ASSOCIATION also tracks requests
you make for information on ILLINOIS PUBLIC TRANSPORTATION ASSOCIATION’S
products and services, and responses you provide to ILLINOIS PUBLIC TRANSPORTATION
ASSOCIATION surveys. Finally, ILLINOIS PUBLIC TRANSPORTATION ASSOCIATION
keeps records of your payment history and communications you have with ILLINOIS
PUBLIC TRANSPORTATION ASSOCIATION’S support team. Except in extraordinary
circumstances (when we receive a court order, to protect the company's rights
or property, or in emergencies where someone's safety is at risk), ILLINOIS
PUBLIC TRANSPORTATION ASSOCIATION does not keep track of what sites you
visit when you are using the service.
What Does ILLINOIS PUBLIC TRANSPORTATION ASSOCIATION Do With This Information?
ILLINOIS PUBLIC TRANSPORTATION ASSOCIATION uses the information it gathers
in order to provide you with the best online experience possible. As you
might expect, contact information is used to contact you concerning your
account and our company. Payment information is used to validate your identity
and to bill you for the services and products you order. Information on
your online sessions is used to allocate system resources and to ensure
compliance with ILLINOIS PUBLIC TRANSPORTATION ASSOCIATION’S Service
Level Agreements (SLAs). Information on your communications with ILLINOIS
PUBLIC TRANSPORTATION ASSOCIATION’S support team is used to address
the issues raised by your communications. In addition, ILLINOIS PUBLIC TRANSPORTATION
ASSOCIATION regularly sends out mailings regarding the operation of its
service and other goods and services that it believes may be of interest
to you. You may request that ILLINOIS PUBLIC TRANSPORTATION ASSOCIATION
not send you mailings relating to other goods and services at the URLs listed
in this section or send an e-mail to privacy@ipta-net.org.
ILLINOIS PUBLIC TRANSPORTATION ASSOCIATION reserves the right, however,
to send bulletins and other important information regarding the service
at its discretion.
Does ILLINOIS PUBLIC TRANSPORTATION ASSOCIATION Share Subscriber
Information With Third Parties?
ILLINOIS PUBLIC TRANSPORTATION ASSOCIATION will not share or disclose information
regarding its subscribers except (i) when we receive legal process such
as a court order; (ii) when reasonably necessary to protect the company's
rights or property; or (iii) in emergencies where someone's safety is at
risk.
You should be aware, however, that any information that you disclose in
a public space such as a chat room, bulletin board, or personal Web site,
ILLINOIS PUBLIC TRANSPORTATION ASSOCIATION’S DNR domain registration
is freely available to anyone else visiting that space. ILLINOIS PUBLIC
TRANSPORTATION ASSOCIATION cannot safeguard any personally identifiable
information you disclose in these locations, nor can it ensure that information
you voluntarily supply to third parties remains private. Please review the
privacy policies of third party sites you frequent to ensure that your privacy
preferences are respected.
How Can I Correct or Update the Information?
To request a copy of the contact ILLINOIS PUBLIC TRANSPORTATION ASSOCIATION
has on your account, send an e-mail request to privacy@ipta-net.org.
You may correct that information as appropriate by returning a message to
the same address. Please keep in mind that under ILLINOIS PUBLIC TRANSPORTATION
ASSOCIATION’S Service Level Agreements (SLAs), subscribers are required
to provide ILLINOIS PUBLIC TRANSPORTATION ASSOCIATION with current contact
and billing information. ILLINOIS PUBLIC TRANSPORTATION ASSOCIATION may
require a copy of a government issued form of identification before disclosing
billing information or before making changes to the billing or contact information
on an account.
What Happens to the Information if I Leave ILLINOIS PUBLIC TRANSPORTATION
ASSOCIATION? If you ever leave ILLINOIS PUBLIC TRANSPORTATION ASSOCIATION,
ILLINOIS PUBLIC TRANSPORTATION ASSOCIATION will normally delete your personally
identifiable account information twelve months after the account is cancelled,
unless we are under a legal obligation to retain it. We preserve account
information for this short period of time in the event you wish to reactivate
your account and retain your previous e-mail address. However, in the event
of any accounting irregularities, ILLINOIS PUBLIC TRANSPORTATION ASSOCIATION
reserves the right to retain your contact and billing information as necessary
to resolve the matter.
Changes to This Policy and Questions About Privacy
ILLINOIS PUBLIC TRANSPORTATION ASSOCIATION reserves the right to make changes
to this policy. Those changes will become effective 30 days after notice
of them is posted here. If you have any questions about this privacy policy,
please send them via e-mail to privacy@ipta-net.org.